Privacy Policy

1. Information We Collect

We practice strict data minimization and only collect the essential information required to provision your IPTV credentials and provide technical assistance:

• Contact Information: Your name or nickname, email address, and WhatsApp phone number when you request a 24-hour free trial or place an order.
• Device & App Preferences: The type of device you use (e.g., Samsung/LG Smart TV, Amazon Firestick, Android TV box, MAG, Apple TV) and your preferred player app (e.g., Hot Player, IBO Player, IPTV Smarters Pro, TiviMate) so we can send the correct setup format (Xtream Codes API, M3U URL, or MAC portal).
• Technical Diagnostics: Basic non-identifying connection feedback (such as ISP name — Cyta, Cablenet, Epic, or PrimeTel) only when you voluntarily request troubleshooting assistance.

2. Zero Payment Card Storage

iptvcyprus.site never stores, processes, or has access to your raw credit card, debit card, or banking credentials on our servers. All transactions are processed externally through encrypted, PCI-DSS compliant payment gateways.

3. How We Use Your Information

Your information is used exclusively for the following operational purposes:

• Delivering your 24-hour trial or paid subscription login credentials via WhatsApp or Email within 5 minutes.
• Activating complimentary player licenses (such as Hot Player or IBO Player) when included in your chosen package.
• Providing 24/7 customer support, EPG/playlist updates, and renewal reminders prior to subscription expiration.
• Preventing unauthorized credential sharing or automated abuse on our Mediterranean streaming servers.

4. Data Sharing & Third-Party Disclosure

We do not sell, rent, trade, or share your personal contact details with any third-party marketing agencies, data brokers, or advertisers. Your account details remain strictly confidential between you and our dedicated support team.

5. Cookies & Analytics

Our website uses minimal, privacy-friendly functional cookies to ensure fast page loading, remember your interface preferences, and measure aggregate anonymous site performance. You may disable cookies at any time in your browser settings without affecting your ability to browse iptvcyprus.site.

6. Your GDPR Rights (Cyprus & EU Residents)

Under the EU General Data Protection Regulation (GDPR) and the laws of the Republic of Cyprus, you have the right to:

• Request access to the personal data we hold associated with your subscription.
• Request immediate correction or permanent deletion ("Right to be Forgotten") of your contact records.
• Opt out of renewal notifications at any time by messaging us on WhatsApp or Email.

7. Contact Our Privacy Team

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us directly at support@iptvcyprus.site or via our official WhatsApp support desk.